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Location

Located at the Outlets of Mississippi, 200 Bass Pro Drive, Suite 402, next Door to Cole Haan and across from Marshall's!

Return Policy

IN STORE PICK UP

We offer complimentary in store pick up as a convenience to our local residents.

All orders are processed within 48 hours if your order is received Monday through Friday before 12PM CST. This DOES NOT include weekends. This means that if you ordered on Saturday or Sunday, your order will be processed for shipping the following Monday, unless that Monday falls on a holiday.

All packages are shipped uninsured, therefore; we will not be held responsible if USPS loses your package, unless you purchase ground shipping and/or Route Shipping insurance.

All FREE SHIPPING packages are shipped uninsured, therefore; we will not be held responsible if mail carriers loses your package, in addition we are not responsible for:

Delays with US Postal Service or UPS shipping
Lost, damaged, or marked delivered items. To file a claim with the carrier, please click one of the following links: UPS Claims Support or USPS Claims Support

*** On Drop Shipping orders, see their return policy-we cannot accept returns on any Drop Shipping Products, they are shipped directly from the Vendor and have a separate return policy than Crawford Hill Boutique**

RETURNS

We hope that you love all your purchases from Crawford Hill Boutique, however, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 10 days of receiving your order. After this timeframe, your item would not be eligible for return. You are responsible for shipping returns back to us.

Please include the return invoice with all eligible items authorized for your return in the return package. Additional items not listed on the Return invoice will not be eligible for a Return and will not be calculated in your Store Credit. Store credit cannot be applied to a future purchase until the return is processed. All orders are shipped with a return slip on the backside of your invoice.

The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx.

STORE CREDIT

Refunds will be issued in the form of store credit or exchange ONLY. Returns/exchanges are ONLY accepted within 10 days of invoice date. NO EXCEPTIONS!

Final sale (no returns) on all swimwear, sale items, jewelry, handbags, hats and accessories. Shipping and handling on returned/exchanged merchandise is nonrefundable. All merchandise must be returned unworn, unwashed, and with original tags attached to the merchandise.

All items purchased online can be returned online; You can also return online purchases in our stores as long as it meets all guidelines. Once the merchandise is returned/received, store credit will be issued. Please note that it may take 7-10 days to receive your store credit.

DAMAGED ITEMS

Damaged items must be reported within two days of the receipt of your order. Please email us at crawfordboutique@gmail.com or message us on Facebook and forward photos of any damage.

Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged. Thank you for your order!! Crawford Hill Boutique :)

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